Question 1

What exactly does Smartia Solutions do?

Accepted Answer

We deliver SAP consulting, digital transformation programs and AI-driven process design. We also run Pro-Lance, our freelancer-to-company matching platform. We commit to a measurable end-to-end roadmap, not a single tool.

Question 2

How does an engagement start?

Accepted Answer

We start with a 20-minute discovery call to map needs, scale and current systems. Then we scope a 2–4 week PoC (Proof of Concept). At the end of the PoC you receive a tangible artefact, an ROI estimate and the next-phase plan.

Question 3

What is a PoC and how is it different from a demo?

Accepted Answer

A PoC (Proof of Concept) is a short, scoped implementation that runs on your own data and processes and produces measurable outputs. A demo is a product walkthrough on a pre-built scenario. With a PoC you see whether the solution actually works in your environment, backed by a concrete ROI estimate.

Question 4

Which SAP modules do you cover?

Accepted Answer

We cover S/4HANA conversions end-to-end across FI/CO, MM, SD, PP, QM, PM, WM/EWM, PS, HCM/SuccessFactors and BTP integrations. Our teams have delivered greenfield, brownfield and selective migrations, and we manage integrations with non-SAP systems as well.

Question 5

How do we know if we are AI-ready?

Accepted Answer

Our AI Readiness assessment scores data maturity, process clarity, organisational capacity and governance. You receive a prioritised map showing which use cases can start now and which need data clean-up first.

Question 6

Do you only work with enterprise clients?

Accepted Answer

No. We run projects from SMBs to multinationals. For SMBs we design fast PoC plus modular rollouts; for enterprises we plan multi-phase transformation programs.

Question 7

What is Pro-Lance and how is it different from Smartia?

Accepted Answer

Pro-Lance is our separate platform that matches companies with vetted SAP and digital-transformation freelancers. Smartia delivers full consulting projects; Pro-Lance gives you on-demand expert capacity. The two complement each other under one vendor.

Question 8

How do you ensure our data is secure?

Accepted Answer

We operate under KVKK and GDPR-compliant processes. Every engagement starts with an NDA, access is granted on a least-privilege basis, and customer data is processed strictly within the agreed scope. We apply masking and contractual retention policies whenever production data is involved.

Question 9

Do you work remote or on-site?

Accepted Answer

We default to hybrid: discovery, design and reporting remote, with critical workshops, UAT and go-live support on-site. We also support fully remote or fully on-site setups depending on scope.

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